Anderson Appraisal, LLC: Using technology to improve your customer experience
Here at Anderson Appraisal, LLC we seek to be on the forefront of appraisal technology. We use the best and newest technology at our disposal to bring you high-quality, accurate appraisals.
If you ask most appraisers, most will agree that much has changed with nearly every aspect of the appraisal business. Since cutting corners on analysis isn't an option for an ethical appraiser, we've found that the best place to save time is in our our workflow. The appraisers that have steadily adapted to new technology have been the ones able to consistently satisfy their customers with more accurate reports, better customer service and faster turnaround times.
Experience the difference a tech savvy appraiser can makeContact us today
Innovating the ordering experience
In the past, the majority of orders were delivered via fax and were confirmed with phone calls once we arrived at the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different different now. When an order is placed on the site, we get a digital notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Anderson Appraisal, LLC understands that real estate is all about speed. We aim to reduce the waiting between communications and the faster we can get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
Multiple report delivery methods
The majority of our appraisals are delivered through email as PDF documents. Many clients prefer email because they're familiar with receiving attachments like PDFs in their inbox. It's much better than when everything was on paper. But,we've even been able to enhance how you receive your report with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had an attachment blocked because it was too big? We have the technology to overcome those problems, too. When we deliver an appraisal through our website, the client is emailed a link to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. Best of all, the file is hosted on our site for 90 days. So if anything happens to the file, you can log back into our site and retrieve it without having to wait on us to send it again.
Innovative technology in the field
One of the most time consuming parts of an appraisal is gathering the data.. We spend much of our time obtaining both specific information about the subject property and general data about the local market and developing trends. Anderson Appraisal, LLC employs technology to close the gap once again.
We've learned that taking notes regularly, using pencil and paper, generally takes longer since we have to enter everything back in at the office. Don't be surprised to see us with a tablet or collecting data using a program for our phone that allows us to sketch a floorplan right on the spot. Rather than using a clumsy, outdated tape measure, a large percentage appraisers are utilizing laser measuring devices that are quicker, more accurate, and can get into places that a normal tape measure can't.
Using this technology allows us to ensure an accurate report, avoiding call-backs and revisions. Our goal is to save you time and money.
Digital work file technology
It would be much easier if appraisers could never have to think about an appraisal again after submitting it to the client. But one purpose of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers are required by law to keep their reports for 5 years, allowing them to recall any appraisal at any time to defend the valuation or to be used in legal proceedings.
To sum it all up, Anderson Appraisal, LLC leverages our experience with to improve service. We store every part of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we can pull up the entire file whenever it's needed and recall precisely what that job was about.
These are just a few examples of how we use technology daily. Investing in the right software, gadgets, and a high level of customer service allows the appraiser to collect the right data and finish the report quickly and more accurately. All of which helps keep our costs down, and ultimately save you, our cilent, time and money.